Learn which Playback Theatre skills can be used to help people feel seen, heard, and understood on a very deep level.

As an EoL worker, you are on-the-go constantly. And yet rest - even 5 minutes at a time - is essential to your well-being.

Playback Theatre is an improvisational art form that we use in our Interactive Team Building Experience. It combines storytelling, music, movement, and improvisational drama to help people feel connected, seen, and heard on a very deep level!

I have always felt “broken” in my grief. If there was a grief textbook, I knew I was not following it. If there was a Grief 101 course, I was failing.

AI is transforming healthcare at an exponential rate. But bots will never be able to do this.

We recently helped a team feel 20% more connected — in a little more than an hour. Find out how we did it!

You may think that your team can do role playing internally, and the result will be the same as if you hired a professional role player. In Part 2 of this blog series, I share with you why you’re wrong.

Empathy can be easy and quick! Find out how.

Professional Role Players are some of the most talented people around. Even though they make it look easy, I promise you, they are juggling a lot! In Part 1 of this blog series, I share with you some of their hidden talents.

I talk about noticing The Shift - the moment in a conversation where the nonverbal communication changes - and what to do about it.

Most of the time when people use this phrase, they are trying to express a feeling, but they actually aren’t.

A short treatise on my experience with grief.

I share about how lovely it is to meet new people who work in the grief, death, and dying space, where the sense of connection and community is palpable.

As a veteran of the communication skills space, but new to the world of death, dying, and bereavement, it was a humbling honor to see “behind the scenes” of that world, courtesy of Ruth Pegeron of Lay to Rest.

I discuss the difference between “heart moments” and “head moments” as well as how to respond when someone is in a “heart moment.”

A man lives in the woods near where I live. And I was struck by someone’s angry and dehumanizing take on the situation.

Most people who have lost a loved one have the story…. Sometimes the story is one of warmth and compassion, a balm in the middle of heartache. Other times, it’s a story of coldness and disconnect, a moment that forever stands out as jarring and unforgettable, in the worst possible way.

Sometimes empathy is a bit more “textbook” than other times. But does that make it less effective?